Publish dateSunday 24 September 2023 - 14:19
Story Code : 277118
New Emergency Call Center Established in Afghanistan
Newly established call center for emergencies, has officially launched by The Islamic Emirate of Afghanistan (IEA) public health minister, Dr Qalandar Ebad.
Afghan Voice Agency (AVA)_Monitoring, The National Emergency Operations Center, will be run by Dr Nek Wali Shah Momin, and will respond to medical-related questions and concerns of the public.
“This is the responsibility of the Call Center to promptly respond to the questions and concerns of the people in close coordination with the relevant departments,” added the minister before cutting the ribbon.
The Call Center is technically and financially supported by UNICEF and is also focused on polio eradication.
It is equipped with state-of-the-art technology and staffed by highly trained call agents. This new facility will provide assistance to citizens, ensuring swift resolution of their queries and concerns.
This center will also drive awareness and communicate through telephonic conversations, messages and surveys.
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